Terms and Conditions

Privacy Policy

Last Updated: May 7, 2024

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Definitions

For the purposes of this Privacy Policy:

Collection and Use of Your Personal Data

Types of Data Collected

Usage Data

Usage data is collected automatically when using the service. It may include information such as your device's Internet Protocol address, browser type, browser version, the pages of the service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When accessing the service by or through a mobile device, we may collect information including, but not limited to: the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends whenever you visit our service or when you access the service by or through a mobile device.

Information Collected While Using the Application

While using our application, in order to provide features of our application, we may collect, with your prior permission:

Information About Your Site

Information from Your Device's Phone Book (Contact List)

Photos and Other Information from Your Device's Camera and Photo Library

We use this information to provide features of our service, to improve and customize our service. The information may be uploaded to the company’s servers and/or a service provider’s server or it may simply be stored on your device.

You can enable or disable access to this information at any time through your device settings.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track the activity on our service and store certain information. The tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. The technologies we use may include:

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

We use both session and persistent cookies for the purposes set out below:

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The company may use personal data for the following purposes:

To contact you: to contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication.

To provide you with: news, special offers, and general information about goods and services we offer that are similar to those you have already purchased or inquired about, unless you have opted not to receive such information.

To manage your requests: to attend to and manage your requests to us.

For other purposes: We may use your information for data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our services.

We may share your personal information in the following situations:

With Service Providers: We may share your personal information with service providers.

For Business Transfers: We may share or transfer your personal information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.

With Other Users: When you share personal information or interact in public areas, such information may be viewed by all users and publicly distributed.

With Your Consent: We may disclose your personal information for any other purpose with your consent.

Retention of Your Personal Data

The company will retain your personal data only as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your data to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when used to strengthen security or improve our service functionality, or when legally obligated to retain it for longer.

After that, the data will be destroyed in a secure manner that cannot be viewed or retrieved again as issued by regulatory authorities.

Transfer of Your Personal Data

Your information, including personal data, is processed at the company's operating offices and any other places where parties involved in processing are located, meaning it may be transferred outside of Saudi Arabia (after obtaining written consent from regulatory authority if required). Your consent to this Privacy Policy and subsequent submission of personal data represents your agreement to that transfer.

The company will take all reasonably necessary steps to ensure your data is treated securely.

Delete Your Personal Data

You have the right to delete, update, or modify the personal data we have collected about you at any time by logging into your account or contacting us, unless there is a statutory text specifying a certain retention period or contractual requirement.

You also have the right to withdraw consent to the processing of your personal data at any time unless there are legitimate grounds that require otherwise.

Disclosure of Your Personal Data

Law Enforcement

Under certain circumstances, the company may be required to disclose your personal data by law or in response to valid requests by public authorities.

Other Legal Requirements

The company may disclose your personal data if such action is necessary to:

Security of Your Personal Data

Personal data is stored within Saudi Arabia on servers that are protected by the best technologies in compliance with the policies and controls of the National Cybersecurity Authority.

Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and become aware that your child has provided us with personal data, please contact us. If we discover that we have collected personal data from anyone under 18 without parental consent, we will remove such information from our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires parental consent, we may seek your parent's consent before collecting and using this information.

Links to Other Websites

Our service may contain links to other websites that we do not operate. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We advise you to review this policy periodically for any changes. Changes to this privacy policy are effective when posted on this page.

The Arabic language is the official language for applying terms and conditions, and in case of any dispute in interpreting any text written in another language, the Arabic text will be considered.

Contact Us

If you have any questions or complaints regarding the privacy policy, you can contact us via email: info@cpvarabia.com

Cancelation and Refund Policy

a. This contract cannot be canceled if it's connected to an inherent defect insurance (IDI). A proof of IDI insurance policy cancelation is required.

b. A letter request from the customer for a refund must be on their establishment's letterhead (attested by the chamber of commerce if possible), and the original letter must be sent officially to this office.

c. Cancelation in case of project cancelation (during/before):

d. The notice period: 2 months.